Family Service Coordinator

Performs a variety of duties to implement and coordinate social services and parent activities.


Head Start

Pay Grade:

$15.00 - $17.00 DOE



Job Description:

Performs a variety of duties to implement and coordinate social services and parent activities, providing direct intervention, case management and support to families enrolled in the Head Start program.  Establishes mutually respectful partnerships with families to promote and support parent and community involvement in a manner that meets the Head Start Performance Standards   specified in 1304.40 and 1304.41.


  • Mandatory reporter of all suspected incidents of child abuse and neglect.
  • In the event of a disaster, Head Start employees are required to provide assistance in accordance with the tribe’s Emergency Operations Plan or their level of training (CPR and/or First Aid).
  • All San Felipe Pueblo Head Start applicants must submit mandatory criminal background check information to the Human Resources Director before employment with the program or following any conviction occurring after commencement of employment.
  • Must follow a Drug-Free Work Place Policy and follow the intent of the Drug-Free Work Place Act.
  • Must have annual physical and TB screening.
  • May be assigned to bus monitoring duties.

Family Partnership responsibilities:

  • Develops family partnership agreements with all enrolled families in Head Start.
  • Develops individualized family plans in partnership with the families.
  • Assists families in establishing goal-setting activities that identify necessary services and other support systems.
  • Compiles community resource directory; update directory annually, and distributes directory to parents, families and community members.
  • Support and advocate for families in accessing necessary resources.
  • Responsible for gathering information from classroom and management staff for monthly newsletter.
  • Establishes monthly calendar of events that indicates education, training and employment opportunities of various tribal programs and distributes to all Head Start families.
  • Responsible for creating and distribution of Head Start event and activity memos to parents.
  • Serves as an advocate between the Head Start program and parents.
  • Attend and facilitate Parent Committee meetings and other related meetings as required.
  • Works cooperatively with teaching staff, management, parents and families regarding enrollment.
  • Makes appropriate crisis intervention and counseling referrals and provides support for families.
  • Represents Head Start as a member of the Child Protection Team (CPT); attends meetings.
  • Assists families in accessing mental health resources for issues that place families at risk.
  • Maintain up-to-date records on parent partnerships and goal setting.
  • Assure all children’s records are complete and up-to-date and contain ERSEA information required by Office of Head Start.
  • Complete computer generated Program Information Report (PIR) for transmission to Office of Head Start.
  • Use Child Plus recordkeeping system to maintain records and generate reports.
  • Actively recruit and enroll children; participate in Child Find activities.
  • Prepare budget justification for program materials and supplies to support parent/family activities.
  • Prepare and submit reports to Director, based on Head Start monitoring protocol and component area work plans.
  • Conduct outreach, recruitment and enrollment of children.
  • Provide parent orientation to Head Start and services provided.
  • Provide and/or conduct training and educational opportunities for parents.
  • Assist with scheduling, formulating agendas, and facilitating Parent Committee meetings.
  • Provide information and referrals to education and training programs.
  • Participate in the annual self-assessment as a team leader.
  • Actively pursue AA degree and/or BA degree.
  • Attend all staff meetings, planning sessions and other related workshops.
  • Maintain current CDA until AA degree is achieved.
  • Follow rules and regulations as set forth by the Tribal Council in Tribal Personnel Policies and Procedures.
  • Adhere to Head Start Performance Standards, and follow Head Start in-house Policies and Procedures.
  • Adhere to other duties as assigned.

Additional Responsibilities:

This position description in no way states or implies that these are the only duties performed by this employee.  He or she will be required to follow any other instructions or to perform any other duties requested by his or her supervisor.


  • Education: Associate degree(AA) or equivalent from a two-year college or university, or technical school; or one year related experience and/or training; or equivalent combination of education and experience.  .
  • Experience/Basic Knowledge: Must have good communication skills with staff and parents.  Good knowledge in computer skills.  Training/experience in the area of health and nutrition preferable.  Ability to read and interpret documents such as safety rules.  Ability to comprehend and respond to common inquiries and write reports, correspondence and memos.  Ability to effectively present information before groups of parents or employees.  Ability to converse in both Keres and English languages
  • Required Licenses/Certifications: Prefer a valid driver’s license. Must have a food handlers certificate and must maintain a current CDA licensure.  Must have and maintain current CPR/First Aid.
  • Physical Requirements: Must have manual dexterity to enter and retrieve data from a computer. Ability to sit and stand for long periods. Bends and stoops regularly.  Must be able to lift 50 lbs
  • Preferences: San Felipe Preference and Veteran’s Preference.

Working Conditions:

Works in office. Sits for long periods of time and types.  Must be able to lift 50 lbs. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.  Noise level in the work environment is quiet to moderate.

Additional Info:

Employee Acceptance:  I agree to perform the duties of this position description to the best of my abilities to serve the people of the San Felipe Pueblo.

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